You ask? We answer

We've made it quick and easy to book your taxi through our secure online form, here's how it works:
1) Enter your journey details and click "Show me the price".
2) Enter your outward journey details and, if you're booking an airport transfer, the flight number..
3) Enter the passenger details, including a mobile phone number and email address.
That's it! Feel free to chose to Pay Online or Cash to the driver. We'll be waiting for you when you arrive.
Important: If you're being picked up at an airport, entering your flight number (or the airport you're flying from) is essential. We'll use your flight details to keep an eye on your arrival time, so we can automatically adjust your pick-up time if you're going to be late, or early.

Due to a high number of transfers to manage, for security reason we accept only transfers booked minimum 48 hours in advance.
You can easily requested a transfer for today or tomorrow by contacting our Support Team via email at support@transfervda.com or by filling out our online Contact form
Our support is availabe every day 24/7, we will get back to you in a very short time.

You can bring 1 bag or medium size suitcase per passenger seat in the vehicle selected, and one piece of hand luggage such as a handbag or small bag (camera or laptop bag or similar). Carry-on cases are considered to be suitcases rather than hand luggage.
If you wish to bring any extra items, you will be able to select these whilst completing the booking.

The price of a private transfer is the price per vehicle and includes the journeys for the route and vehicle booked, meet and greet and door-to-door services. The driver will wait and meet you at the airport arrivals hall or meeting point stated on your voucher and drop you off at the accommodation address indicated by you in the booking.

The approximate journey time will be displayed during the booking process.
Journey times for private vehicles stated on the website are approximate and may vary according to road and weather conditions, volumes of traffic, etc.
On longer journeys, drivers may stop for a rest break.

During your reservation you can't choose a specific vehicle for your private transfer. We're a local company with many drivers and many vehicles and we're unable to guarantee a specific vehicle for each transfer.

You can request a VIP transfer by writing us at support@transfervda.com

Yes. If you need a child seat please select it in the luggage section when making your booking. Some of our Service Providers may apply an additional charge for the hire of a child seat, if this is the case. If you'd prefer to bring your own child seat, that's fine – check with your airline as they may allow you to carry this free of charge.

For transfers from the airport, you should proceed to the arrivals hall or to the meeting point specified on your booking voucher, where your driver or a representative will be waiting for you with a sign or a tablet showing the lead passenger's name or the Suntransfers.com logo.
For transfers from a port or train station, we will always pick you up at the nearest meeting point available. We will communicate your exact meeting point on the pickup instructions of your booking voucher.
For transfers from your accommodation, the driver will wait for you at the reception or outside the building.

For private transfers from an airport, you will be picked up from the arrivals hall, unless indicated otherwise in the booking voucher.
For private transfers from an accommodation, you will be picked up from the accommodation's reception or outside the hotel/villa/building.
For private transfers from or to a port or train station we will provide a specific meeting point which will be shown on your booking voucher.

Your booking voucher will be sent to you by email within a few minutes after completing your reservation. If you haven't received the booking voucher, please write to our Support Team at support@transfervda.com

If you are unable to find the driver, please contact us immediately on the 24/7 telephone numbers printed on your booking voucher or via our Live Support Chat (if available).
Unless you get in touch with us, we will not be able to offer our assistance in finding your driver and providing the service you have booked.

You should proceed to the arrivals hall / arrivals terminal where your driver will be waiting for you. In some airports, stations and ports there are specific meeting points, in that case the meeting point will be specified on your booking voucher.
If you are unable to locate the driver when you get to the meeting point, please contact us on the 24/7 telephone numbers printed on your booking voucher or via Live Chat.

Give us your flight number when you book (or enter the airport you're flying from) and we'll adjust your pick-up time automatically if needed. Whether your flight is on time, early or late, we'll be there as scheduled and we'll wait up to 45 minutes after your flight arrival time - plenty of time for you to get through security and collect your bags.
Give us your flight number when you book (or enter the airport you're flying from) and we'll adjust your pick-up time automatically if needed. Whether your flight is on time, early or late, we'll be there on-time and we'll wait for 45 minutes from your flight arrival time - plenty of time for you to get through security and collect your bags.
Important: always read your booking confirmation email, as it may contain important information to help you locate your driver.

Your driver will ask you to show him the driver’s copy of the booking voucher, which is attached to your booking voucher. You can either show it on your mobile phone or tablet screen, or give him a printed copy.